On 23 and 30 June 2006, JobsDB cooperated with Catch Communication Ltd to invite famous NLP trainer Ms Cheung Wai-tsz to share with around 100 HR professionals self-improvement as well as human management skills.

In these two four-hour workshops, Ms Cheung talked about how NLP (neuro-linguistic programming) can enhance personal growth and help us develop practical skills used in human management. NLP is a set of self-improvement knowledge and beliefs developed for more than 30 years. It explores the interaction of mind and neurology, language patterns, and the organization of human perception and cognition into systematic patterns, and how this interaction creates subjective reality and human behaviours.

Ms Cheung discussed the NLP communication model and logical levels that explain our perception as well as our behaviours in our daily lives. Different beliefs and value systems account for the ways different people think, speak and behave. In understanding how we ourselves think and act, we can also comprehend how other people perceive things and perform. Hence, we can be more understanding and improve relationship with others. In the first part of the workshops, through games and listening to PowerPoint presentation, participants had a chance to understand more about themselves and to learn how to improve interpersonal communication.

In the second session of the workshops, participants had to apply learnt theories into case studies. Through small group discussion, they examined the reasons behind a crisis in the office and explored ways to tackle the problems.

One may think that NLP is not something innovative, but no doubt that it is practical if it is put into everyday practice. People skills are always useful, not only for HR professionals but for anyone in any profession.

NLP communication model:

Outside Information Verbal & Non-verbal Communication, Beliefs & Values, Time Coding, Memory, Behaviour Reference Behaviours