VXI provides full contact center solutions including, but not limited to, high voice solutions such as multilingual inbound and outbound sales, customer service, technical support, and lead generation; and non-voice solutions such as commercially available contact center applications developed by an in-house Technical and Software Branch.
A dynamic global player, VXI owns and operates 10 state-of-the-art contact centers strategically sited in the United States, China, Hong Kong, Taiwan, Thailand and the Philippines.
Established in 1998, VXI has since been an MBE-Certified (Minority Business Enterprise) Company and is now regarded as the fastest growing privately-held contact center solutions provider.
VXI is driven to stay in the cutting edge of contact center solutions through continuous development of its products and services. VXI’s awards and recognitions show the level of commitment that it guarantees its business partners. Recently, in 2007, VXI was honored with the Product of the Year award from Customer Interaction Solutions for three of its popular products: VisionLog Digital Recording System, VisionIVR, and VisionCTI.
Operational excellence is the key to VXI’s success. Its business relationships grow and foster because of the high level of performance, quality, and total value that it consistently delivers. VXI achieves this through three important points. First, the direct involvement of its Executive Team in each stage of your program’s development and performance; second, VXI’s global presence enables it to tap and train multi-lingual/cultural specialists while maintaining cost efficiency; and third, the leading technology of VXI’s Vision Software Series that is highly adaptable to its program’s design specifications. VXI enhances its business operations by moving forward with the client.
VXI's VALUES:
RECENT AWARDS AND RECOGNITIONS:
Customer Interactions Solutions
2007
Top 50 Inbound International: Ranked # 12
Top 50 Inbound Domestic: Ranked # 29
Top 50 Outbound International: Ranked # 13
Top 50 Outbound Domestic: Ranked # 21
Top 50 Aggregate Inbound and Outbound – Domestic and International: Ranked # 17
2007 Product of the Year/Innovation Award – VisionLog, VisionCTI, VisionIVR, VisionQA
GLOBAL LOCATIONS:
LOS ANGELES, CALIFORNIA:
Corporate Office
3350 Wilshire Boulevard, 3 F
Los Angeles California, USA 90010
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LUBBOCK, TEXAS:
Wayland Plaza, 2002 W. Loop 289
Texas, USA 79401
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BANGKOK, THAILAND:
6 F, The Offices at Central World,
999/9 Rama 1, Patumwan,
Bangkok, Thailand 10330 |
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MAKATI CITY, PHILIPPINES:
15, 16, 26 F RCBC Plaza Building Tower 2,
Ayala Corner Gil Puyat Avenue,
Makati City, Philippines 1200 |
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QUEZON CITY, PHILIPPINES:
2-7 F Global Trade Center,
1024 Edsa-Munoz,
Quezon City, Philippines 1105 |
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TAIPEI, TAIWAN:
Rm.1115, 11 F,
No.495, GuangFu (S) Rd.
Taipei, Taiwan 110 |
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HONG KONG:
Room 2222, Floor 22, No.3,
Lockhart Road,Wanchai, Hong Kong 852
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GUANGZHOU, CHINA:
11 F, May Flower Plaza, 68 Zhongshan,
No. 5 Road Yuexiu District
Guangzhou, China 10030 |
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PUXI SHIANGHAI, CHINA:
1313 South Xizang Road 3rd floor,
Dongding Building Huangpu District
Shanghai, China 201204
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PUDONG SHIANGHAI, CHINA:
No.12 Building, Lane 299, Bisheng Road
Zhangjiang Hi-Tech Park Pudong New District
Shanghai, China 200011 |
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