SKILLS IMPROVEMENT
   By Teri Burgos-Gutierrez

PRESENTING IN THE WORKPLACE – PART ONE

“When you’re prepared, you’re more confident. When you have a strategy, you’re more comfortable.”
Fred Couples

 

PREPARE YOURSELF TO WIN THE JOB! The set of guidelines below will surely help you to prepare yourself for an interview as a job candidate to win the job, identify and use strategies for successful employment interviews, use a variety of techniques for preparing for an interview, practice handling job interviews, participate effectively in the interview, and win the job you are aspiring for!

A business interview is a conversation between two people for specific purposes. Typically, the people take turns playing the roles of interviewer and interviewee. This simplified outline will hopefully make that big difference!

I. The Key to a Successful Interview: PREPARATION

A. Know the details of the meeting
B. Learn what you can about the other participant.
C. Think through the interview in advance.
D. Plan the topics you want to discuss - prepare answers to questions:
1. How would you describe yourself? (Interviewee selects several appealing things about his background, interests, and personal skills. Phrase the information into three to five positive sentences).
2. Why are you interested in this position?
3. What do you do to keep you in good physical condition?
4. Do you plan to continue your education? What field are you planning to study?
5. Tell us about your hobbies. What do you do with your spare time?
6. What are your strengths?
7. What is your greatest weakness? (Interviewer wants to know whether the applicant can be objective about his shortcomings and whether he knows himself well enough to have overcome some failings.)
8. What subjects did you like best in school?
9. What business and personal communication skills have you learned in school?
10. Why do you want to work for the company?
11. What did you like most and least about your last or (current) job?
12. Do you have any questions? (Be prepared with several questions that show you have researched the job for which you are applying and the company.
E. Be physically prepared.
F. Be mentally prepared.
G. Set the interview in the proper perspective.
H. Expect the interviewer to take the lead.
I. Carry your share of the load.
J. Know the questions you don’t have to answer like:
1. your personal life
2. religion
3. race
4. physical attributes
5. national origin
K. Follow Up

II. Communicating One’s Best Skills and Accomplishments

An interviewee becomes a good candidate for the job being sought for when he sums up everything he wants to get across to the interviewer. Interviewee must need to communicate his skills and accomplishments by knowing himself well.

Complete the SAY-IT, PROVE-IT CHART below. This will help you come prepared to communicate vital points. Under the SAY IT column, list your strongest skills and accomplishments. In the PROVE IT column, give examples and stories that illuminate them.

For example:
SAY IT. “Self-taught computer troubleshooter.”
PROVE IT. “I used skill to solve problem of downed computers facing many people on my team at Company ABC. In one day, I had every computer up and running before the IT Manager could even come to help.”

III. Identifying Potential Liabilities

A. Common examples of potential liabilities (dark-cloud issues):
1. One job for a long time
2. Too many jobs
3. Experiences in a different industry
4. Unemployed
5. Once got fired
6. No experience in a company of this size
7. Unrelated or insufficient education
8. Overqualified
B. Three-step process to follow to address dark-cloud issues:
1. Pause briefly and evaluate what can-do or will-do factor the question received relates to.
2. Respond briefly with the facts.
3. Redirect your assets.

Here are examples of handling dark-cloud issues with the steps given:

1. Consider the will-do factor dealing with reliability or stability.
2. Answer with something like the following: “Retrenchment and chances to grow and gain new skills have been the main reasons I’ve had such a variety of experiences.”
3. Redirect to assets by stating something similar to this:
“What this has done for me is help build multitude of skills that help me in roles like the one you have available. In addition, my experience has taught me to be adaptable to change. You’ve talked about the need to have changes occur in your work environment, and that is one of the factors that has attracted me to this position.”


REFERENCES:

1. Speaking for Success by Miculka
2. Talk Your Way to Success by Wilder
3. Your Executive Image by Seits
4. How To Say It Best by Griffin
5. Communicating Effectively byBrounstein
6. Super Confidence by Lindenfield
7. Improving Personal Effectiveness by Fotis
8. General Office Procedures by Archer
9. Office Fundamentals by Gregg
10. Self-packaging the Professional by TBGutierrez

 

(Teri Gutierrez is a corporate trainer, author, speaker, and web columnist. She can be reached at gutierrez_teri@yahoo.com)