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Success
in today's workplace needs effective leadership and people
skills. While wisdom is important, good leaders are set apart
by their people handling skills at level from customer relatioship,
employee management, peer handling and managing the boss.
This useful one day workshop will be an invaluable training
for re-orientating individuals in developing their inter-personal
skills.
The workshop
addresses the following topics:
- Demonstrating
Leadership
- Understand
Employee Behaviour Appraisals & Performance
- Feedback
Handling Complaints and Dealing with Conflicts
- Leading
Change & Transitions
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