It can get pretty busy on public holidays and weekends, but it’s a great working environment here and I really get an adrenaline rush whenever I’m riding down in a luge!

I believe that Singapore’s tourism prospects are going to get even better in the future, and we are in a great position to contribute to and also benefit from it.

My advice for people who are keen to work in the Tourism industry is that they should be outgoing, enjoy working with people and be confident in their own abilities.

As a Luge Ranger in Operations, I ensure our guests’ safety when they are on the luge and sky ride. I believe in always going the extra mile for our guests so that they enjoy themselves and have a great time at Sentosa Luge too!

My journey here has been absolutely great so far, and I’m looking forward to growing in my skills and abilities as a Luge Ranger.

As part of my job scope, I promote luge licences, luge membership, tickets sales, photo souvenirs and merchandise.

We want all our guests to have fun and enjoy memorable moments, so we always reach out to them with a friendly smile and a warm welcome to help make their experience a great one at Sentosa Luge!

As a Supervisor, I take care of the entire operations from the sky ride, luge ride, ticketing, to arranging the weekly rosters for ticketing staff. I’m also studying part-time for my marketing degree at SIM University, and Sentosa Luge has been really supportive in helping me to arrange a flexible work schedule so that I can pursue my studies and also work at the same time.

For me, winning the Singapore Tourism Board’s Excellent Service Award 2008 in the leisure attraction category has definitely been a highlight in my job at Sentosa Luge. And this is made possible because everyone here works together with teamwork and dedication to customer service excellence.